Data Protection Policy
We obtain information about you when you:
- Contact us by email
- Make a booking via the website or in the centre
- Make a donation
The type of information
We need your name and contact details, date of birth, relevant health information and next of kin details.
If you make an online payment your card information is not held by us, it is collected by our third party payment processors (Barclaycard & Paypal) who specialise in the secure online transactions.
How is your information used?
- Contact you with regards to your booking
- Contact your next of kin in the event of an emergency
- Process a booking you have made
- Process a donation you have made
- Let you know about related products and services
- For RYA in respect of PB2 and VHF certificate registration
Covid 19 track & trace
We are required to keep a record of who visited us and when. This data is stored electronically.
How long do we keep your information?
Booking and contact us details are held on our website and email system. Paper copies of bookings used in the office are shredded one week after the activity has taken place.
Who has access to your information?
We will not sell or share your information with third parties for marketing purposes. We will only disclose your information to third parties where we are required to do so by law.
Third party providers working on our behalf:
We may pass your information to our third party service providers, sub-contractors and sports governing bodies (RYA) for the purposes of completing tasks and providing services to you on our behalf (e.g. to process payments and deliver some courses (e.g. VHF, Power boat 2). However, we disclose only the personal information that is necessary to deliver the service.
Payment data collected from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who are engaged in the processing of your payment details. By submitting your personal data, you agree to this transfer, storing or processing.
Any payment transactions will be encrypted.
Where we store your personal data
Your personal data is stored on our website back office, in emails and in the case of bookings, will be printed out and kept securely on file in our office.
Use of the internet
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
If any information we are holding on you is incorrect or incomplete, please contact us. You have the right to ask for a copy of the information CBW holds about you. If you would like a copy of the information held on you, please write or email.
Links to other websites
Our website may contain links to other websites of interest. However, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.