Parking

  • We are on the beach and do not have any parking.
  • The road above the Centre is 30-minute parking April-end September (and it is patrolled).
  • The nearest car park is Central between the Memorial Hall and the Seahorse pub, and is £3(ish) a day. SA45 9QQ.
  • Traffic and parking gets VERY busy in July and August.
  • Please try to arrive 10 minutes before your booked session (hires) and a little more if you are on a lesson/course.
  • It is a steep but short walk down from the road, whichever direction you come from.

Opening Times

  • We open from Easter until the weather forces closure, usually September or early October. Check the calendar for details of what we are able to offer.
  • During the main summer season (July and August) we are open 10-4 every day that the weather allows.
  • All booking is online.
  • For group enquiries see the Groups page and contact us via the form with all the relevant information.
  • For dinghy/windsurf hire please email us.
  • If we don’t have what you want – get in touch and we will try to set it up.

Safety

  • All customers must wear a buoyancy aid (lifejacket on powerboats). This is included in the price of hire/course.
  • We will have a safety boat on the water at all times.
  • All staff are trained in first aid.
  • We do not cancel/close because of rain. We are protected from certain wind directions and swells, but others can make it difficult to run safety boats.
  • If the weather is too rough to run activities, the person in charge may make a decision to close.
  • We will usually make a  decision the day before or earlier, to avoid inconvenience.
  • If there is ever any lightning, all staff and customers will leave the water and the Centre will close for the day.

What to bring

  • Towel.
  • Swimsuit.
  • Wetsuit (optional and available to hire).
  • Wetsuit boots/wet shoes/old trainers – recommended for most activities except paddleboarding. We have some we can lend out.

What we provide for customers on our activities

  • Changing rooms.
  • Showers.
  • Toilets.
  • Free small lockers (valuables only).
  • Spray tops (cagoules) to keep the wind off.
  • Wetsuit hire (£5)
  • Wetsuit boots.
  • Buoyancy aids/lifejackets – compulsory for all activities.
  • Safety boat cover at all times customers are on the water.
  • Fully qualified instructors and safety personnel.
  • Kayak hire: you will get a wet bum and hands/arms and some splashes. The kayaks are stable so you will not fall out unless you try! Wetsuits are optional and available to hire on the booking forms. You will have to wear a buoyancy aid.
  • Paddleboard hire: you are more likely to fall off and get wet. Wetsuits are your choice. You will have to wear a buoyancy aid.

How to book

  • You must book online.
  • Courses disappear from the website a certain amount of time before their start time so we have numbers to plan for.
  • There is excellent mobile signal in New Quay as of 2023 – the mast is on our building!
  • We also have a new in-person booking terminal.
  • If you wish to hire dinghy, windsurf or windsurf kit, please email/call in advance so we can discuss your requirements and experience.
  • If we don’t have what you want – get in touch and we will try to set it up.

Other questions

  • You can bring any kit down to New Quay and launch freely without any permits.
  • We do not control the kayak storage or moorings – contact the Harbourmaster’s Office.
  • We cannot store your boat/kayak/paddleboard – we have very limited space.
  • We sometimes sell old kit – see our Facebook page.
  • We have a few old wetuits for sale at the Centre (and welcome donations).
  • The best place to go for most equipment is Andy at the SUP Shack.
  • Tide times can be found online via Easytide. Some of our activities can be affected by the tide, although not generally kayak/paddleboard hire. Your ability to get to the Centre may be affected by high tides, so if you are walking across Traeth Gwyn beach to get to us do check!
  • Dolphins and wildlife: Customers often see dolphins, fish and seabirds. You will be briefed on the Marine Code of Conduct regarding our wildlife. We cannot predict when the dolphins will show up, but they are a regular feature in New Quay!