Cardigan Bay Watersports – Terms & Conditions
Updated 7 July 2025
Booking is taken online in order that we receive the information we need in case of emergency situations. No participant will be allowed to take part in any activity until we have received the relevant information.
Equipment/sessions will be only be reserved if payment is made in advance. Please read the activity page to understand the session requirements including minimum viable numbers to run a session.
Age Limits
All participants must be a minimum age of 8 years old for all activities; this is declared at time of booking. We cannot take participants under 8 years of age as they are not covered by our insurance.
Participants aged 8-12 must be accompanied on the water by an adult 18 or over.
Under 18s to be booked online by parent or guardian.
Cancellation by client
Cancellation less than 24 hours (for any reason) before a hire session forfeits all payments as we cannot re-sell sessions at short notice.
Cancellation less than 48 hours (for any reason) before an instructed session forfeits all payments as we cannot re-sell sessions at short notice.
If you cancel more than 24 hours before your session we can reschedule where possible, issue credit vouchers or a refund.
Cancellation by Cardigan Bay Watersports
We will not cancel hire sessions if the forecast is poor, i.e. rain / cloudy, only if we deem conditions unsafe.
We will try to give 24 hours’ notice of cancellation of hire sessions. We will try to give 48 hours’ notice of cancellation of taught sessions where there are not enough participants to run the session (detailed on the relevant activity web page).
We reserve the right to cancel at any time if in our opinion there are unmanageable risks. Thunder and/or lightning means everyone off the water immediately.
If we cancel, we will offer either a full refund, vouchers, an alternative date or dates at our discretion. We will not do this where participants have acted against staff directions, sessions have been mostly concluded, participants are not fit enough to take part or have not disclosed medical issues when booking.
Cardigan Bay Watersports’ liability does not extend beyond points above.
Personal insurance is not included in the fee.
Physical Fitness
Participants must be confident in the water and fit enough to aid in their own rescue if necessary.
You must advise on when booking of any illness or medical disability. If you suffer from asthma, diabetes, epilepsy, giddy spells, angina or other heart conditions, you should check with your doctor before making a booking and be in a position to produce a note from your doctor if required. Failure to disclose medical conditions will absolve Cardigan Bay Watersports of any liability.
Safety
Watersports and adventure activities are hazardous by their nature.
Participants, parents or guardians accept that there are risks; bumps and scrapes may happen during fast-moving activities.
If participants are deemed to be acting in an unsafe manner and/or not following directions given by staff, they may be removed from the activity. No refunds or credits will be issued in this case.
We only employ qualified and experienced staff.
We provide buoyancy aids and other personal protective equipment as relevant to the activity being undertaken. This must be worn as directed or participants may be removed from the activity. In this case no refund will be given.
We have robust management and safety systems, which have been inspected by approved bodies such as AALA and the RYA. Risk Assessments and policies can be found on our website.
CBW cannot accept responsibility for personal items left in the Centre.
Photographs or videos of activities may be taken for use in publicising CBW – please let us know if you do not want these used.
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CEREDIGION MARINE CONSERVATION CODE OF CONDUCT
This code applies to all recreational vessels including motor boats, yachts, dinghies, personal watercraft, kayaks, canoes and paddleboards.
In general keep a look out and keep your distance. Do not approach marine mammals, let them come to you.
Please operate all boats with care and attention for the safety of occupants and respect for all other sea users. Do not discard litter or fishing tackle at sea.
Dolphins, Porpoises & Seals
If these marine mammals are encountered at sea please:
Slow down gradually to minimum speed. Do not make sudden changes in speed or course.
Do not steer towards them or approach within 100m.
Do not attempt to touch, feed or swim with them.
Take extra care to avoid disturbing animals with young.
Do not approach seals resting on the shore, and do not enter sea caves during the pupping season (1st August to 31st October)
Avoid any unnecessary noise near the animals.
Birds
Keep out from cliffs in the breeding season, 1 March – 31 July.
Avoid any unnecessary noise close to cliffs.
Keep clear of groups of birds resting or feeding on the sea.
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